Our developers use this email address to investigate and fix your issue. Please set up a test email address (e.g., on your email server or ask your IT administrator to do it. Our developers need a test account on your server to help you as soon as possible. If your account meets all the requirements, but it still fails to connect to Spark, we are happy to help you personally. For this reason, we recommend you turn the VPN off. The quality of the performance via VPN solely relies on the servers of the VPN network. If you use a VPN, we can’t guarantee Spark will work properly. Ask your administrator if this is a restriction. Sometimes employees are banned from logging into their work accounts outside the office. Ask the administrator if the access to Spark (as the third-party email application) or Google (Spark uses its servers) is allowed.Īlternatively, you can try to connect your Exchange or Office 365 account using a different network. Some organizations enable a firewall to prevent access to certain websites from their networks. If your server has an older version, please consider updating it and discuss this possibility with your network administrator. Your Exchange server should have the 2007 Service Pack 1 or newer. Ask the administrator about the server version If your account uses Exchange ActiveSync or POP3, please ask your administrator if it’s possible to change the protocol. Alternatively, you can check if your account supports EWS by following these instructions. You can contact the IT administrator at your organization to ask what protocol is used for your Exchange account. Spark doesn’t support Exchange ActiveSync and POP3 protocols. Make sure your account supports IMAP/SMTP or EWS protocol If you’re experiencing issues adding an Exchange or Office 365 account to Spark, please follow these steps. Remove data from Spark & request data copy or deletion.Spark Email Privacy: Everything you Need to Know.Change calendar notifications and appearance.Enable the IMAP Protocol for Gmail and G Suite Accounts.Can’t Connect to a 126.com or 163.com Account.Cannot Add an Exchange or Office 365 Account.

Issues with installing or updating Spark.Shared Links: Move Your Emails Outside the Inbox.Shared Threads: Discuss Emails With Your Team.Shared Drafts: Write Emails Together With Your Team.Is Family Sharing available for Spark Premium?.Can I Connect to One Drive for Business in Spark?.

How Can I Change the Language in Spark?.Change the Font for reading emails in Spark.Display the Inbox of each account separately.How to change app language and customize the app on Android 13.

Set default browser and customize the email viewer.

Can I Change Advanced Settings For a Custom Account?.

How Can I Remove an Email Account From Spark?.

Connect Other Productivity Apps to Spark.

Outlook mac activesync